The first open-source AI Contact Center
"80% of every contact center is the same infrastructure.
We give it for free;
No per-seat fees. No SaaS markups.
The 20% that's your competitive edge - that stays yours. Always."
Artur Wala
co-founder & ceo
A: Rent from SaaS
$100-500K/year
+ $1 per resolution charge code you'll never own. You are making their ai better.
B: Ask your BPO to "add AI"
Do the math
Their revenue model is per headcount. They're not tech companies.
C: Build from scratch
Months of plumbing before you touch actual CX
Building 80% that's a commodity (escalations, dasbhoards, eval frameworks). You need top talent dedicated for the project.
D: Start with 80% done
Open-source
Pay just for the LLM use (+/- $0.1 per resolution.)
Your infrastructure. Your data & evals. Your edge.
Your data stays yours
Org-level isolation at the database — not middleware. Your customers' data is physically separated. Encrypted credentials. Zero cross-tenant leakage.
Inspect every conversation →
Full transcript. Every tool call. Every decision the AI made — with timing. Searchable across every channel.
Control what agents can do
Decide which actions need human approval and which run automatically — per agent, per tool. The database enforces it, not a prompt.
Measure what matters →
Resolution rate, escalation rate, customer satisfaction — across every channel, in real time. Know which agents perform and which need tuning.
Voice
Your choice
LLM
Your choice
Commerce
Your choice
Infra
Your choice
Neither are most! We got you covered and often start with chat.
| BPO | SaaS | {model: guide} | |
|---|---|---|---|
| Cost | $15-25/hr per agent | $100-500K/yr | {model: guide}Your compute |
| Per resolution | $5-15 | $1+ | {model: guide}$0.05-0.10 |
| You own the code | No | No | {model: guide}Yes. MIT |
| Switch providers | Rebuild | Rebuild | {model: guide}Anytime |
| Your data stays on | Their CRM | Their cloud | {model: guide}Your servers |
| Inspect agent decisions | Call recordings | Black box | {model: guide}Every tool call |
| Scale up | Hire more people | Pay more | {model: guide}Add compute |
| Add integrations | Months of services | Months of services | {model: guide}Afternoon |
| 24/7 availability | Extra shifts | Included | {model: guide}Default |
| Brand voice consistency | Script compliance | Configured once | {model: guide}Yours forever |
