VOICE AI ENGINEERING STUDIO
Latency your callers can't feel.
Interruption handling that sounds human.
Tool calls that read and write to your systems mid-sentence.
We ship that. You own it.
Founders previously delivered for
Outcome Surface
FNOL intake · policy verification · claims routing · renewal follow-up · after-hours servicing
appointment scheduling · insurance eligibility · patient intake · referral coordination · post-discharge follow-up
payment reminders · plan negotiation · right-party verification · inbound payment processing · compliance-grade audit trails
order status · product lookup · cart building · reorder workflows · delivery coordination
candidate screening · shift confirmation · no-show follow-up · interview scheduling · onboarding check-ins
“Every voice AI vendor wants you on their platform. We want you off ours*”
*Because when it works, you shouldn't need us.
That's how you know we built it right.
Offers
$10,000
Your agents handle the happy path. You can hear what's wrong but can't pinpoint why.
Issue map - the 5 failures costing you money, ranked by business impact, separated from the 15 that can wait.
Platform ceiling - where your current platform hits its limit, and whether to switch or work around it.
Eval harness - wired to your real call data. Next time the prompt changes, you see what improved and what regressed.
7-10 days.
$20,000
A working agent on your use case. And everything your CFO needs to say yes.
Live call - your team test it today. Built on your workflow, mapped to your systems.
Strategic analysis - platform recommendation, TCO model, workflows ranked by automation value.
Build-ready scope - if you greenlight, implementation starts next week. With us or without us. No re-discovery either way.
3-4 weeks.
$ PER OUTCOME
No license. No dependency. No retainer to keep the lights on. We move in. Redesign the operation. Ship to production. Train your team. We move out. Strategy and engineering in one engagement. McKinsey depth. Startup speed. One team.
Proof
Shared Business Context
The agent knows your SOPs, your escalation rules, your edge cases - not because someone wrote a long prompt, but because your workflows are compiled into its instructions and enforced step by step.
System Access
Mid-sentence, the agent reads your order history, writes to your CRM, opens a ticket, takes a payment.
Built-in Evaluation & Optimization Loops
Every prompt change is tested against simulated callers before it touches a real one. Regressions are caught. Drift is flagged. The agent improves on a schedule, not by accident.
We build this as a shared layer - not locked to voice.
When you're ready for chat, email, or whatever comes next, the business context, system connectors, and eval loops are already there. Voice is where we start because it's the hardest to get right. Everything after it is easier.
Agents ->
Voice agent
Calls · IVR
Chat agent
Web · WhatsApp
Email agent
Inbound · Outbound
Any agent
SMS · Slack · API
ModelGuide ->
MODELGUIDE · ORCHESTRATION LAYER
Shared Business Context
SOPs · workflows · escalation rules · edge cases · compiled into every agent
System Access
Read and write to any system of record - mid-conversation, not after
Built-in Evaluation & Optimization Loops
Simulated callers · regression detection · drift monitoring · session feedback
Your systems of record ->