Blog
Minimal, technical, and grounded in real implementation work. No generic AI commentary.
The real opportunity in recruiting AI is not replacing recruiters. It is giving teams control over first-pass candidate screening, guardrails, rubric changes, and recruiter handoff.
Vendor latency numbers hide the real UX problem. This post breaks down voice-to-voice latency, tool-call overhead, and the engineering levers that actually matter.
Why open-core infrastructure beats SaaS lock-in, full custom builds, and BPO add-ons when enterprise teams want to own the eval loop behind voice AI support.
A practical architecture for replacing offshore BPO volume with AI agents, keeping a small expert team focused on escalations, quality, and continuous improvement.
A visual explainer of cascaded voice AI architecture, why LLMs deny they can hear you, and how prompts, latency, and turn-taking shape the real experience.